Centre plans to set up PM KISAN call centre - Sarkari Naukri Sms

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Friday, October 25, 2019

Centre plans to set up PM KISAN call centre

The government is planning to set up a PM Kisan call centre to respond to the queries of the farmers about the PM Kisan minimum income support scheme. The centre will provide a dedicated round-the-clock interactive voice response (IVR) system. Under the PM Kisan scheme, the beneficiaries will get Rs.6,000 a year in three equal installments. PM Kisan Call centre: ♦ The database of beneficiaries under the PM Kisan scheme is huge now. Around 75 million farmers have registered under the scheme. It is expected that the numbers will reach 100 million by the end of this financial year.  ♦ Currently, there is a helpline number for farmers to register complaints and seek information. But a large number of complaints from the farmers have not been getting any response from the helpline. Hence, the Centre has dedicated ♦ the call centre to deal with the issues and problems of the farmers. The 24x7 call centre will provide multilingual service. It will also have multiple entry checks so that no calls will be misused.  How to call: ♦ Callers/Farmers should call from the registered mobile numbers.  ♦ The caller should give a correct bank account number and Aadhaar number. This is to rule out fake calls.  ♦ It will thus redress the grievances in a time-bound manner.

from Current Affairs 2019 for Competitive Exams Current Affairs Today The government is planning to set up a PM Kisan call centre to respond to the queries of the farmers about the PM Kisan minimum income support scheme. The centre will provide a dedicated round-the-clock interactive voice response (IVR) system. Under the PM Kisan scheme, the beneficiaries will get Rs.6,000 a year in three equal installments. PM Kisan Call centre: ♦ The database of beneficiaries under the PM Kisan scheme is huge now. Around 75 million farmers have registered under the scheme. It is expected that the numbers will reach 100 million by the end of this financial year.  ♦ Currently, there is a helpline number for farmers to register complaints and seek information. But a large number of complaints from the farmers have not been getting any response from the helpline. Hence, the Centre has dedicated ♦ the call centre to deal with the issues and problems of the farmers. The 24x7 call centre will provide multilingual service. It will also have multiple entry checks so that no calls will be misused.  How to call: ♦ Callers/Farmers should call from the registered mobile numbers.  ♦ The caller should give a correct bank account number and Aadhaar number. This is to rule out fake calls.  ♦ It will thus redress the grievances in a time-bound manner. https://ift.tt/2pbCNl6

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